At Mini Nest Apparel, we want you to feel confident and satisfied with every purchase. Our products are carefully inspected before shipment, but if you are not entirely satisfied with your order, we are here to help.
Returns
You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and in the same condition as received, with original tags and packaging intact. For hygiene reasons, certain items such as undergarments, pacifiers, or customized products are non-returnable. Customers are responsible for the return shipping costs unless the item received was defective or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days, and a credit will automatically be applied to your original method of payment. Please note that original shipping charges are non-refundable.
Exchanges
If you wish to exchange an item for a different size or style, please contact us at info@mininestapparel.store within 7 days of delivery. Exchanges are subject to product availability.
Damaged or Incorrect Items
In the unlikely event that you receive a damaged or wrong item, please email us immediately at info@mininestapparel.store with your order number and photos of the product. We will arrange a replacement or a full refund at no additional cost.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at info@mininestapparel.store or write to us at: Mini Nest Apparel, V-63, 4th Floor, The Interlace, Plot No. 9, I-8 Markaz, Islamabad, Pakistan.